Mercer Online: For Blackboard issues, please contact Mercer Online at firstname.lastname@example.org or call at 609-570-3389 or email at email@example.com or stop in at our office in the Communications building at CM120 - Office Hours: Monday-Friday, 9 a.m. – 5 p.m.
Login Issues and Student Email
IT Help Desk: For any Login issues please contact the MCCC Help Desk at 804-505-8075 or firstname.lastname@example.org
The IT department is responsible for the student portal and your student email.
If students encounter issues reach out to HonorLock support team through livechat on the HonorLock dashboard in Blackboard as they will be able to troubleshoot with the students immediately. Students can also call while still in session to 1-844-243-2500.